000 00259nam a2200109Ia 4500
008 170101s2017 xx 000 0 und d
100 _aBESTERFIELD, H.
245 0 _aTOTAL QUALITY MANAGEMENT
260 _a499
_bPEARSON
650 _aMBA
942 _2ddc
_cBK
_01
999 _c116549
_d116549